Accepting the Terms
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE SITE, APP OR THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE SITE, APP OR THE SERVICES. You may not use the Site App or the Services, or accept these Terms of Service, if (a) you are not of legal age to form a binding contract with Digital Reward or (b) you are prohibited by law from receiving or using the Services.
These Terms of Service are written in the English language. We do not guarantee the accuracy of any translated versions of these Terms of Service. To the extent any translated versions of these Terms of Service conflict with the English language version, the English language version of these Terms shall control.
Privacy and your Personal Information
For information about Digital Reward’s personal information practices, please read Digital Reward’s Privacy Policy, which is hereby incorporated into these Terms of Service. This policy explains how Digital Reward treats your personal Information (as defined by the Privacy Policy) when you use the Site, App and Services. The policy may be updated from time to time. Changes will be effective upon posting to the Site.
Description of the Services
Digital Reward is a customer loyalty program platform which designed to help business owners to acquire, retain and engage with customers. Digital Reward is a platform designed for consumers to earn Digital Reward Points from any Digital Reward Merchant on everyday purchases and redeem them on their purchases.
Account Information from Third Party Sites
Users may retrieve their transaction-related information maintained online by third parties with which they have a relationship, maintain an account or engage in financial transactions (“Account Information”), including, without limitation, bank account information. Digital Reward works with one or more online service providers to access this Account Information.
Digital Reward cannot foresee or anticipate technical or other difficulties which may result in failure to obtain data or loss of data, personalization settings or other service interruptions. Digital Reward cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications.
Earning Rewards – Notice of Financial Incentives
To begin earning Digital Reward Points, you must download the App and follow the enrollment instructions; including by signing up using a valid mobile number and selecting a membership plan from the option available at the time of sign-up or purchase from the official website www.digitalreward.in. The plan starts from a free membership plan to premium membership.
By using Digital Reward’s service you will have the opportunity to earn Digital Reward Points. Points are earned when you made an eligible purchase based on your net purchase amount which excludes tax deduction. No points will be earned for any purchases made prior to creating an account.
Points will only be issued for bona-fide completed transactions. Points are not transferable. Different accounts cannot be combined, and no joint accounts are permitted. Rewards, user accounts, and benefits are non-transferrable.
Digital Reward Point id limited to one (1) per user/account. You may not set up multiple accounts for yourself, your family members and other affiliates, impersonate or use another person’s account, or use any manual or automated means (such as for example, a macro, script, ‘bot, use of a ‘click farm’, etc.), or engage in any other behavior or use of our products that is inconsistent with their normal and intended use, to circumvent these restrictions. If we or a merchant determine that you attempted to earn points using such methods or any other fraudulent or deceptive means, we reserve the right to cancel any and all of your points, terminate your user account, and/or report you to the authorities. We reserve the right to investigate any transaction or activity that we believe, in our sole discretion, is abusing or has abused any Digital Reward Offer, reward or other promotion that we or any third party may provide through us.
We do not warrant the accuracy of timeliness of the information displayed via the Site, App or the Services. You agree that neither we nor the merchant/partner(s) are responsible for such errors and that both we and the merchant reserve the right to correct them when they are discovered. We and our merchants/partners reserve the right to cancel all transactions affected by such errors, cancel all points associated with such transactions, without any liability to you.
Redemption of Digital Reward Point
Digital Reward Points are valid and redeemable via the App. You may use the Digital Reward Points to purchase products from a list of shops/merchant verified and listed by Digital Reward.
The following is a non-exhaustive list of activities that are expressly prohibited under the Referral Program, and that are not eligible for Digital Reward Points:
Spam, bulk distribution of invitations, invitations to strangers, sending more than one Referral Program invitation to the same household, or other invitation distribution or promotion that would appear to constitute unsolicited commercial e-mail or spam under any applicable law or regulation;
Self-referrals, creating fake accounts, creating multiple accounts with the same name, address, email address, etc., fake email addresses, domains, blogs, web pages, profiles, websites, links or messages;
Posting your referral link on any page that is not owned and controlled by you; Paid advertising for the purpose of generating traffic directly to your referral link and Fraud, attempted fraud, or abuse of the Referral Program, breach or the Terms of Service.
Digital Reward reserves the right to withhold, deny or cancel any points and/or terminate your account if Digital Reward in its sole discretion, deems any referral or related rewards point as fraudulent, abusive, unethical, suspicious, or otherwise inconsistent with these Referral Program terms or the Terms of Service. Digital Reward reserves the right to suspend or terminate the Referral Program or to change these Referral Program terms at any time and for any reason in Digital Reward’s sole discretion. Additional terms may apply and may be disclosed in the specific Referral Program offer (“Referral Offer”). If there is a conflict between the Terms of Service and the terms and conditions of any Referral Offer, unless explicitly provided otherwise in these Terms of Service, the Referral Offer terms and conditions will control. Referral Offers are not transferable, and may not be made available to all users.
Fees and Taxes
Digital Reward charges no fees for access and use of the services however there are premium membership plan that is need to be purchase by the user if they decided to upgrade their membership plan.
We will notify you before charging any fees for the Services by email, by posting information about such fees on the Site, as applicable, or by any other method permitted by applicable law. If you are continue accessing or using the Site and/or Services after such notice, you must pay all applicable fees.
You may be taxed on your receipt or redemption of points, other consideration depending on applicable tax laws. You acknowledge and agree that you are solely responsible for any and all tax liability arising out of your use of the Site, App and Services and any consideration you receive as a result thereof. You are also responsible for making all applicable disclosures to third parties.
Any unspecified expenses related to the enrollment or use of the Services, including without limitation the rewards program, are solely the user’s responsibility. Digital Reward will not be liable for any tax liability, duty, or other charges in connection with the issuance of points or any other Service or rewards program benefits.
Online and Mobile Alerts
Digital Reward may from time to time provide automatic alerts and voluntary account-related alerts. Automatic alerts may be sent to you following certain changes to your account or information, such as a change in your Registration Information.
Intellectual Property Rights
The contents of the Site, App and Services, including its “look and feel” (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under the laws. Such content belongs or is licensed to Digital Reward or its software or content suppliers. Digital Reward grants you the right to view and use the Services subject to these Terms of Service. You may download or print a copy of information for the Services for your personal, internal and non-commercial use only. Any other distribution, reprint or electronic reproduction of any content from the Services in whole or in part for any other purpose is expressly prohibited without our prior written consent. You agree not to use, nor permit any third party to use, the Site or the Services or content in a manner that violates any applicable law, regulation or this Agreement.
The Site, App and Services include registered and unregistered trademarks that belong to Digital Reward. Other trademarks, names and logos found in the Site, App and Services are the property of their respective owners.
Disclaimer of Representations and Warranties
The site, services, information, data, features, and all content and all services and products associated with the services or provided through the services (whether or not sponsored) are provided to you on an “as-is” and “as available” basis. Digital Reward, its affiliates, and its third party providers, licensors, distributors or suppliers (collectively, “suppliers”) make no representations, warranties or conditions of any kind, express or implied, as to the content or operation of the site or of the services. You expressly agree that your use of the services is at your sole risk.
Neither Digital Reward nor its suppliers make any representations, warranties, conditions or guarantees, express or implied, regarding the accuracy, reliability or completeness of the content on the site or of the services. Neither Digital Reward nor its suppliers make any representation, warranty, condition or guarantee that the content that may be available through the services is free of infection from any viruses or other code or computer programming routines that contain contaminating or destructive properties or that are intended to damage, surreptitiously intercept or expropriate any system, data or personal information.
Expiration, Inactivity & Cancellation
Digital Reward is free to use, however, we do deduct points for inactive accounts. An account is considered to be “inactive” if you do not open the Digital Reward app (while logged-in to Digital Reward) during a six (6) month period. If an account is deemed to be inactive, Digital Reward will points each month (“Inactive Account Deductions”) from your account until (i) the account is deemed active or (ii) your Digital Reward points balance is zero. Inactive Account Deductions are nonrefundable.
Inactive accounts will also no longer earn points. If you reactivate your account by logging back into the App after 6 months, you will have the option to re-purchase a new membership plan and begin earning Digital Reward points again.
If your account is terminated or disabled for any reason, including but not limited, to multiple attempts at non-Qualifying Transactions or other fraudulent activity, then your existing Digital Reward points will be forfeited and any further transactions which might otherwise earn you Digital Reward points will not be deemed to be applicable.
You may cancel your account and participation in the rewards program by contacting Digital Reward at support@digitalreward.in with such request. All unredeemed points will be forfeited immediately upon cancellation and may not be reinstated or transferred.
Digital Reward may cancel your accumulated points, suspend your benefits, or cancel your account at any time with immediate effect and without written notice, for any reason and in Digital Reward’s sole discretion, including in instances where Digital Reward believes that you have (i) acted in a manner inconsistent with applicable laws or regulations, (ii) failed to pay Digital Reward or its merchants/partners amounts due, (iii) acted in an inappropriate, fraudulent, abusive, or hostile manner, (iv) breached or violated any of these Terms of Service, or (v) engaged in any misconduct or wrongdoing in connection with the Site, App or Services. Nothing contained in these Terms of Service will limit Digital Reward in the exercise of any legal or equitable rights or remedies. Whether you may re-enroll in the Services after a termination is at Digital Reward’s sole discretion. In any event, previously earned points that were forfeited will not be credited to you.
Modification and Termination of the Rewards Program and Benefits
Digital Reward may change or terminate the rewards program, associated points or other rewards and benefits at any time, for any reason and without notice. Digital Reward may make changes that affect, without limitation, processes, benefits, levels, rules for earning and redeeming points, point redemption levels, rules for the use of points, availability of points, reward types, availability of Digital Reward Offers, and participation in the rewards program and program benefits.
Contact Us
If you have any questions about these Terms of Service or otherwise need to contact us for any reason, you can reach us by mail: info@digitalreward.in